The Briars Residential and Care Limited aims to be more than just a residential and care home for those living with us. We would like our residents to feel happy and at home here. Above all, our care and support is based on the needs of each person, their dignity and individuality.


The Briars, is a detached Period House, approximately 350 years old, on the borders of Suffolk/ Essex, in the village of Glemsford. The village of Glemsford has a long history with many of the buildings dating back to the 15th Century. The Briars Residential Care Home for the elderly opened in September 1994, providing 24 Hour care for the elderly over 65. 


The Briars offers 15 single rooms and 1 twin room, many with en-suite facilities. A large dining room overlooking the gardens and patio areas. Two lounge areas located on the ground floor. A large dayroom is situated on the first floor also overlooking the gardens. A lift provides access to all floors.


The village of Glemsford offers many services, both professional and social.


Glemsford Branch Library is situated at the rear of the village hall and opens 3 days a week.


A doctors surgery located in the centre of Glemsford are the general practitioners in the village and support the surrounding villages.


Post Office opens all day, 6 days a week.


Hairdressing facilities are also available.


Sudbury is an ancient market town and can be reached easily by a bus service which passes by The Briars on an hourly basis.


The Parish Church of St Mary’s conducts a service every Sunday and The Methodist Church is situated on Tye Green in Glemsford and also holds a service of worship on Sundays.

Alternatively Roman Catholic Services are held both at Cavendish and Clare.


Picture gallery: a look around our care home

Recent Care Quality Commission Reports


"The inspection took place on 13 July and was unannounced. The service provides accommodation and personal care for up to 17 people some of whom are living with dementia. On the day of our inspection 16 people were using the service.

The service has a registered manager. A registered manager is a person who has registered with the Care Quality Commission (CQC) to manage the service. Like registered providers, they are 'registered persons'. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

People were protected from the risk of abuse as staff had attended training to provide them with knowledge and an understanding of their roles and responsibilities with guidance in how to respond if they suspected abuse was happening. The manager had shared information with the local safeguarding authority when needed and the service had a safeguarding policy and procedure.

People were supported by a sufficient number of experienced and caring staff. The provider had ensured appropriate recruitment checks had been carried out on staff before they commenced work to determine they were suitable to work with the people living at the service. Emphasis was placed providing care and support in ways that people preferred as part of the interview process.

The provider had systems in place to manage medicines and people were supported to take their prescribed medicines safely.

The service was meeting the requirements of the Deprivation of Liberty Safeguards (DoLS). Appropriate mental capacity assessments and best interest decisions had been undertaken by relevant professionals. This ensured that the decision was taken in accordance with the Mental Capacity Act (MCA) 2005, DoLS and associated Codes of Practice. MCA, Safeguards and Codes of Practice are in place to protect the rights of adults by ensuring that if there is a need for restrictions on their freedom and liberty these are assessed and decided by appropriately trained professionals. People at the service were subject to the Deprivation of Liberty Safeguards (DoLS). Staff had been trained and had a good understanding of the requirements of the Mental Capacity Act 2005 and Deprivation of Liberty Safeguards.

People's health needs were managed appropriately with input from relevant health care professionals. People were treated with kindness and respect by staff who knew them well. People were supported to maintain a nutritionally balanced diet and sufficient fluid intake to maintain good health. Staff ensured that people's health needs were effectively monitored. The staff were aware of individual health needs and responded to people's concerns and behaviours in an appropriate and compassionate manner.

Positive and caring relationships had been developed between the people and staff. People were supported to make day to day decisions and were treated with dignity and respect at all times. 

People were given choices in their daily routines and their privacy and dignity was respected. People were supported and enabled to be as independent as possible in all aspects of their lives.

Staff knew people well and were trained, skilled and competent in meeting people's needs. Staff were supported and supervised in their roles. People, where able, were involved in the planning and reviewing of their care and support.

People were supported to maintain relationships with friends and family so that they were not socially isolated. There was an open culture and staff were supported to provide care that was centred upon the individual. The manager and deputy were approachable and enabled people who used the service to express their views.

People were supported to report any concerns or complaints and they felt they would be taken seriously. People who used the service, or their representatives, were encouraged to be involved in decisions about the service.

The provider had systems in place to check the quality of the service and take the views and concerns of people and their relatives into account to make improvements to the service." (CQC, August 2016)



"We spoke with four people using the service. They all told us that they were happy with the support they received and that they felt safe. One person stated that "There is always love and warmth in this home." Another person commented that "There is a great team spirit here." We found that the service was meeting the personal, emotional and healthcare needs of people using the service. We found that the environment was maintained safely and odour free and that all health and safety checks were up to date. All four people told us that they found the standard of meals was good with one person stating that "The food here is like old fashioned home cooking, just how I like it and nothing is too much trouble. I can even have wine if I want it." People told us that they had been able to bring in personal items from their own homes in order to make their bedrooms more familiar and homely. We found that all mandatory training was up to date. Three staff told us that they considered the manager both approachable and professional and provided them with an good system of support which enabled them to carry out their role effectively and safely. People had been consulted on the service provided in 2012 and their views and opinions had been acted upon. This included improved changes to the menus." (CQC, 15th-20th November 2012).


"During our visit we spoke with four people who lived in the home. They were able to tell us about how they spent their day and how staff helped them. They were positive about staff and got on with them well. Staff talked with people living in the home about their upcoming charity day. Relatives and friends had been invited to the home to join in with fundraising and they were talking about what they would wear and what there would be to do. One person said they liked the events the home put on. They also told us they liked the way they had celebrated the Royal Wedding together earlier in the year. We were unable to speak with some people living in the home because of their deteriorating physical and/or mental health. We observed how staff responded to their needs and saw they did this with dignity and respect. We saw two members of staff positively engaged with people living with dementia through activities." (CQC, 17th October 2011).



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